1. What is deleted
Deletion covers the sign-in account and active salon archive: profile, clients, services, appointments, team and work photos. Export any data you want to keep before starting. Uninstalling the app does not delete server data.
2. Request deletion in the app
Open Settings → Your account → Delete account, enter the confirmation word shown and submit. You may need to sign in again to verify your identity. The direct procedure is for the owner of a valid salon. If other accounts are linked or you cannot complete it, email privacy@hurrystyle.com: we will handle the request after the necessary checks.
3. What happens next
An accepted request signs the account out and starts server deletion. Logout means the request was accepted, not that deletion has finished. Contact privacy@hurrystyle.com for an error or to check the result. If you have a Play subscription, cancel renewal separately in Google Play: account deletion does not cancel it.
4. Residual copies and exports
Removed photos may remain in the provider’s protected copies for 7 days, inaccessible in the app. Firebase may take up to 180 days to remove authentication data from live and backup systems. Any legally required retention is limited to what is necessary.
Clear app data or uninstall it to remove the local cache. Device backups, CSV files and shared images remain under your or their recipients’ control. Deleting a client card does not remove information already stored in appointments: review those copies too.
5. Email requests and your rights
You can request deletion without the app by emailing privacy@hurrystyle.com, preferably from the account address, with subject “HurryStyle account deletion”. Identify the salon without sending passwords or client data. We verify identity proportionately and respond within one month, with any justified extension allowed by law. Salon clients may contact their salon directly about their data.